What does this transcript status mean?

As you are working with students and the Transcript Tracking report, you'll find that requested transcripts can have a status of Completed, Requested, or Failed.

  1. Completed - A Completed status indicates the request has been processed successfully and is downloadable by the specified college.
  2. Requested - A Requested status indicates that the request has been queued but not yet processed. If the request is for a final transcript, it will remain in the Requested status until grades are finalized by the student's school at the end of the year.
  3. Failed - A Failed status indicates there was a problem processing the request. If the status is Failed, students should receive an email indicating the type of error.

Learn tips for helping with failed transcripts.


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