Why do I not see all of my students in my ProTools reports?

In order for a student to display within your school's ProTools account, the student must have your school/organization selected as their primary connection within their CFNC.org account and have an accurate graduation year entered. To confirm or update their school connection and graduation year, students should log in to their CFNC account, click on the orange person icon in the top right of the page, and select My Profile.

Step 1

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Step 2

In the first tab of My Profile, the student can make sure their Year of Graduation is correct.

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Step 3

In the School Connections tab, the student can make sure that their 1) primary (current) school connection, and 2) other connections are correct. Students must select your school/organization as their primary connection for you to view them in ProTools. Secondary connections are currently not viewable within ProTools.

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